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Red Rock Cafe & Back Door BBQ

Website Redesign for a Restaurant in Napa Valley CA

Web design for a restaurant in Napa Valley CA

Summary

Red Rock Cafe and The Back Door BBQ has been a favorite go-to local barbecue restaurant in Napa Valley CA since 1976.  The restaurant is best known for mouth-watering menu items that include tri-tip, ribs, pulled pork and burgers. They also are well known for catering small and large events.

    Our Roles

    Strategy
    Secure Server Migration & Set-Up
    Website Development
    GDPR Compliance
    Cyber Security Protocols
    Search Engine Optimization
    Ongoing Website Maintenance

    Challenge

    Red Rock Cafe and Back Door BBQ Restaurant in Napa Valley, CA had an outdated website that lacked the information and functionality needed to keep up in today’s digital space.

      Insights

      Through consultative meetings, we learned that Red Rock Cafe is a popular local hang-out. Customers like the fun-loving staff and atmosphere. In addition to a versatile menu, Red Rock also is a popular catering option for Napa Valley. Our goal was to find ways to save the restaurant’s staff time and to encourage new customers to see the restaurant as their go-to hang out.

        Solution

          To develop a new website, we aimed for an eye-catching design loaded with photos of their delicious dishes, Red Rock’s own barbecue sauce, regular customers and restaurant decor. It was clear that they needed a website that showcased their unique personality, as well as all of their offerings.

            Results

            We created a fun, eye-catching website for Red Rock Cafe and Back Door BBQ restaurant in Napa Valley, CA that features pages of menus (and optional PDF downloads) they never had before. We used photos of customers and funky table centerpieces to help showcase the restaurant’s uniqueness. Additionally, we set up an online catering form, so customers can take their time deciding what they want and that also saves the restaurant precious time. The forms send automatic customer confirmation e-mails and notifications to the restaurant. Finally, Bragg Media offers ongoing support — updating menus, hours of operation and other information as needed. We also update plugins, software and run routine security scans.

            Bragg Media took my tired website and put professional ideas and ‘zip’ into it, with greatly improved design and media additions. When we first approached Bragg Media, we were looking for a web site builder who could give us the best site AND ongoing support. Their team asked insightful questions to grasp our sales focus and needs, walking us through the transformation, and ending with a site that we love. They have been readily available for questions and quick changes. And I’m also happy knowing that they keep up on the latest security. They are totally professional, yet down home friendly. Glad we made the change and handed our site over to them.

            Erin Escalera

            Owner , Red Rock Cafe and Back Door BBQ

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