Graphic Design Subscriptions

Updated December 4, 2025

1. Introduction — Information on the Parties Involved

This Contract for Services sets forth the Terms and Conditions (“T&C”) governing the graphic design subscription relationship between Bragg Media LLC (“AGENCY,” “we,” or “us”), located at 13335 15 Mile Road, Suite 245, Sterling Heights, MI 48312, and the subscribing CLIENT (“you”).

All graphic design subscription services (“the Services”) provided by AGENCY are subject to these T&C. By subscribing or signing this Agreement, CLIENT acknowledges and accepts all terms herein.

2. Payment Terms

2A. General Payment Requirements

CLIENT agrees to pay all subscription fees according to this Agreement.
All payments are non-refundable.

AGENCY may suspend or terminate Services if the CLIENT fails to pay any amount when due. Work will not be released while balances remain unpaid.

CLIENT understands that third-party payment processors are separate entities and not parties to this Agreement.

2B. Automatic Billing Authorization

By registering for a graphic design subscription, CLIENT authorizes AGENCY to automatically charge CLIENT’s designated payment method (e.g., credit card or bank account) according to the selected billing cycle.

CLIENT represents and warrants that:

All payment information provided is accurate

CLIENT is authorized to use the provided payment method

CLIENT will promptly update AGENCY with any changes to billing information (e.g., new card, new address, exp. date)

2C. Subscription Billing Options

CLIENT may choose:

• Monthly Billing – standard rate
• Quarterly Billing – 5% discount
• Annual Billing – 10% discount and onboarding fee waived

A $100 onboarding fee applies to monthly and quarterly accounts unless waived.

2D. Subscription Fee Changes

AGENCY may update subscription fees with 7 days’ prior written notice.
Temporary promotions or fee reductions may be applied without notice.

3. Pausing Subscriptions

CLIENT may pause their subscription for $14.95 per month.

Paused accounts:

• Keep access to the Client Portal
• Cannot submit new design requests
• Cannot request revisions
• Pause automatic subscription billing
• Take effect immediately upon CLIENT request
• Any unused active subscription time is credited toward pause fees.
• When reinstating Service:
• The regular subscription rate resumes
• Unused credit is applied
• Work access and design submissions resume

4. Cancellation of Subscriptions

CLIENT may cancel the graphic design subscription at any time with written notice.

Upon cancellation:

• CLIENT retains access to Services and design files through the end of the paid billing term
• Portal access ends when the billing term expires
• All design files stored in the portal will be deleted at account closure
• AGENCY strongly advises CLIENT to download all files prior to cancellation.
• Reactivation of a cancelled account requires a $100 reactivation fee.
• There are no refunds for unused time or partial subscription periods.

5. No Guarantee

AGENCY makes no guarantees regarding:

• Turnaround time
• Amount of work completed in any given day
• Performance of third-party vendors (printers, apps, integrations)
• Outcomes or results of any design work

AGENCY disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

CLIENT must notify AGENCY immediately if their account is compromised.

6. Electronic Commerce Laws & Compliance

CLIENT is solely responsible for compliance with all legal obligations related to their business and use of AGENCY’S designs.

CLIENT agrees to indemnify and hold harmless AGENCY against claims arising from CLIENT’S failure to comply with applicable laws, including but not limited to:

• Advertising laws
• Copyright and intellectual property laws
• Privacy regulations (e.g., GDPR)
• Digital accessibility or platform requirements

AGENCY does not provide legal advice.

7. Ownership, Trademarks, and Provided Assets

7A. Ownership of Deliverables

CLIENT owns all final design files created by AGENCY during months fully paid for.

7B. Client-Provided Content

CLIENT is solely responsible for ensuring all content, images, copy, and assets provided:

• Are legally owned or licensed
• Do not infringe upon third-party rights
• Are approved for use in design projects

AGENCY is not liable for legal issues related to CLIENT-provided materials.

7C. Stock Photography & Licensed Media

Stock assets used by AGENCY are licensed for use only within final delivered designs.
Individual raw stock files are not provided.

7D. Indemnification

CLIENT shall indemnify, defend, and hold harmless AGENCY from claims arising from:

• CLIENT’S breach of this Agreement
• CLIENT’S use of AGENCY’S Services
• Copyright or trademark violations caused by CLIENT-provided materials

8. Legal Use of Content & Clearances

CLIENT is responsible for:

• Substantiating all claims and representations
• Ensuring all materials comply with advertising and regulatory standards
• Securing any required legal clearances prior to publication

9. Approval Required to Prevent Errors

CLIENT must review and approve all proofs and deliverables for accuracy.

AGENCY is not liable for errors in:

• Spelling
• Content accuracy
• Layout
• Colors
• Technical specifications
• Production files

Liability Cap

To the maximum extent permitted by law, AGENCY’S total liability under this Agreement shall not exceed seventy-five dollars ($75).

AGENCY is not liable for consequential, incidental, indirect, or punitive damages.

10. Protection of Property & Quality of Work

AGENCY will take reasonable precautions with CLIENT materials but is not responsible for loss, destruction, or unauthorized use except in cases of negligence.

AGENCY is not responsible for third-party vendor failures or performance.

11. Project Volume & Turnaround Expectations

AGENCY may accept up to 10 active design requests per month with unlimited revisions.

Turnaround time depends on:

• Complexity of requests
• Volume of requests
• CLIENT responsiveness
• Subscription plan tier

AGENCY does not guarantee a minimum amount of work per day.
Upgraded plans may improve turnaround capacity.

12. Termination

12A. Abuse of Contract

AGENCY may terminate the subscription immediately if CLIENT:

• Attempts to circumvent AGENCY workflows
• Abuses AGENCY staff or resources
• Uses Services for illegal, unethical, or pornographic purposes
• Violates AGENCY values or business policies
• Breaches this Agreement

12B. Termination for Breach

If CLIENT breaches this Agreement:

• AGENCY may terminate Services
• CLIENT receives no rights to incomplete or unpaid-for designs
• If AGENCY breaches, CLIENT will receive:
• All fully paid-for deliverables
• Rights to all paid-for work
• 12C. Termination Without Cause

If CLIENT terminates without cause:

• All outstanding balances must be paid within 15 days
• CLIENT receives no rights to unfinished work
• CLIENT agrees to indemnify AGENCY for claims arising from previously approved or published designs.

13. Force Majeure

AGENCY is not liable for delays or inability to perform due to circumstances beyond AGENCY’S reasonable control, including:

• Pandemics
• Natural disasters
• Power or internet outages
• Vendor failures
• Cyberattacks
• Government restrictions

AGENCY will resume work as soon as practical once the event ends.

14. Additional Provisions

This Agreement is governed by the laws of the State of Michigan (adjust if you prefer South Carolina for jurisdiction).

This Agreement represents the entire understanding between CLIENT and AGENCY and may only be modified in writing signed by both parties.

If AGENCY must take legal action to collect overdue payments, CLIENT is responsible for attorney’s fees, court costs, and allowable interest.

AGENCY may require approval through its Client Portal before beginning new projects.

15. Sample Work Permission

CLIENT grants AGENCY a non-exclusive license to display completed work in portfolios, social media, or marketing materials. AGENCY will make reasonable efforts to request permission before publishing.

CLIENT may revoke this right by emailing [email protected].

16. Confidentiality

AGENCY will maintain confidentiality regarding CLIENT’S business and brand information.

AGENCY will only communicate with individuals authorized by CLIENT and will not share information outside of AGENCY except as required by law or as permitted by the Privacy Policy.